Lucky Penny FAQs

Lucky Penny Monogram Designer

After Purchasing a Monogram, when will I receive my instand Download?

After Purchasing a Monogram, when will I receive my instand Download?

After purchasing your wedding monogram you will receive an email from Lucky Penny confirming the receipt of payment. There is a link in this email to download your 500 pixel by 500 pixel digital file, ready for you to use straight away!

The remainder of your print files will arrive to your email in up to one business day.

Can I change my mind after purchasing a monogram?

Can I change my mind after purchasing a monogram?

Sorry, but no. All monogram purchases are final.

Can I change the font or colors of a Monogram I like?

Can I change the font or colors of a Monogram I like?

Right now in the monogram designer, what you see is what you can edit. However, if you’re in love with a monogram but wish the font was slightly different, or that the date was a different color etc, you can purchase a Monogram Designer Edit, and we will make your changes for you!

Can I save a monogram design and come back later?

Can I save a monogram design and come back later?

This function is currently under development, sign up to our VIP BRIDE program and be the first to know when it’s online!

Can I select from more Colors for a Monogram?

Can I select from more Colors for a Monogram?

Currently, each monogram has only one set pallet for you to select from. However, if you’re in love with a monogram but the color is just not quite right, you can purchase a monogram designer edit and our graphic designer will work with you to make it perfect!

Can I use my monogram design on a different website, like zazzle?

Can I use my monogram design on a different website, like zazzle?

Once you have received your monogram print files, you can take them anywhere!

Can Lucky Penny print items with my Monogram?

Can Lucky Penny print items with my Monogram?

We can work with you to create wine labels, table numbers, reception signage, menus, drinks list, the whole 9 yards – you can find more information on all our graphic design products here. All prices however do not include printing, as each project can vary according to what quantity, style, and quality you have in mind.

Could I sugguest a Monogram Style to be Added?

Could I sugguest a Monogram Style to be Added?

We are always looking for new ideas and inspiration for our wedding monogram artwork! Feel free to use our contact form to send through any suggestions or feedback you might have.

Do I have to submit my email address when purchasing a Monogram?

Do I have to submit my email address when purchasing a Monogram?

We will need your real email address when your purchase your wedding monogram so we can send you your instant download link and your print files (within 1 business day). We don’t share your email address with anyone, and submitting your email at purchase does not sign you up for any ongoing emails.

How can I use my monogram print files?

How can I use my monogram print files?

Your wedding monogram can be used in all aspects of your wedding, from the save the date right down to the escort cards. Use the print files with your professional wedding printer to have them added to your stationary, or work with Lucky Penny to create custom design elements for your wedding.

How do I print my Monogram Files at home?

How do I print my Monogram Files at home?

Open any of the files (iPhone, iPad, and 500×500 images are not suggested to print) on your home computer, and simply click print to print on the paper of your choice.

How do I use the “designer” EPS print file?

How do I use the “designer” EPS print file?

This file is specifically for graphic designers and professional printers, it is unlikely you will be able to open it on your home computer or view it correctly. This is the file that you give to your printer when you want a giant floor decal or sign printed for your wedding, as this file can be stretched or shrunk to any size without loosing quality.

I am having a problem editing my Monogram online

I am having a problem editing my Monogram online

Is the color you selected not showing? You entered a “D” but a “M” is showing instead? Something might be wrong with our files, contact us and let us know, and we’ll fix it ASAP.

I Don’t See a Monogram that Is Right for me, can I have one made?

I Don’t See a Monogram that Is Right for me, can I have one made?

You’re in luck! With Lucky Penny, you can work one on one with our in house graphic designer to create a custom wedding monogram that is right for you. Read more about the process here.

Is the online Monogram Designer available in all countries?

Is the online Monogram Designer available in all countries?

Yes! The monogram designer is available to anyone who has an Internet connection.

The designer EPS print file won’t open?

The designer EPS print file won’t open?

The EPS file is designed to open in professional print programs only, please only use this file with a professional printer or graphic designer. Your home computer and PDF viewer is most likely not equipped to view the EPS file, but your printer or graphic designer will have the correct software to open and print the file according to your needs.

What are the First Initial, Second Initial, and Initial of Last name?

What are the First Initial, Second Initial, and Initial of Last name?

The first initial is the first initial on the right hand side of the monogram. Traditionally, the first initial of the Bride’s name goes here, but it’s up to you!

The Second Initial is the next initial to the left of the monogram, and is the first initial of the Bride or Groom’s name depending on the order you have chosen. The third initial, or the “First Initial of Last Name” is the first initial of the Groom’s last name (or whichever name you two are taking).

What do I receive with my Monogram purchase?

What do I receive with my Monogram purchase?

You will receive 7 print files of different sizes for your own use, and one editable vector EPS Professional file for use by your wedding printer, or graphic designer.

How to use your Monogram

What is the difference between a $15 monogram and a $30 one?

What is the difference between a $15 monogram and a $30 one?

It’s all about the colors! The 15-dollar monograms have less choice of color for each initial and date, while the more expensive monograms offer a wider choice from the color pallet for each element of the design.

What will my iPhone and iPad background file look like?

What will my iPhone and iPad background file look like?

Your iPhone & iPad background will feature your wedding monogram on a still white background. If there is a simple pattern or color you would like instead, feel free to include it in your ordering notes, or email us using the contact form after you have placed your order.

When will I receive my Monogram print files?

When will I receive my Monogram print files?

Once we receive you order, we will prepare your print files and email them to you at the email address you have provided. This process can take up to 1 business day. Please allow more time for delivery on Australian & US public holidays.

Who designs your Wedding Monograms?

Who designs your Wedding Monograms?

Lucky Penny’s in-house designer Marde Holt is the lovely lady behind the designs. She is also your girl if you want to work with us one on one for any of our custom design projects.

About Lucky Penny

Does Lucky Penny ONLY design for weddings?

Does Lucky Penny ONLY design for weddings?

While we are a “wedding design” company, our parent company Spiderbox Design creates print and digital artwork for corporate clients, and non-wedding events. Feel free to drop us a line here to inquire!

What is Wedding Design?

What is Wedding Design?

Wedding design is a branch of graphic design, you know how brands have logos, websites, themed colours, print material, and all that branded glory? Wedding design is basically the same thing, but for you and your wedding. Custom wedding monograms, menus, save the dates, wine labels, table numbers, wedding websites, you name it – anything that can be custom designed for you, that’s wedding design!

Where does Lucky Penny fit in with MY wedding?

Where does Lucky Penny fit in with MY wedding?

From custom save the dates to invitations, to giant monograms hanging from the ceiling, Lucky Penny is your one stop shop to create anything decoration or artwork based that you can dream up. Browse our design shop, or make a custom inquiry with us about something special for your wedding you have in mind.

Where is Lucky Penny Based?

Where is Lucky Penny Based?

Lucky Penny is an International company, with Offices in Seattle WA USA and Casuarina NSW Australia. We work and connect with brides and grooms all over the world! With today’s modern communication technology, working one on one with Lucky Penny’s wedding design can happen anywhere.

Products

Lucky Penny doesn’t have an item listed that I would like to have designed

Lucky Penny doesn’t have an item listed that I would like to have designed

Looking for something but you don’t see it specifically listed? Or maybe you have a special project in mind and you need a little help from a graphic designer? We truly do everything, which is too much to list on our website! If you’ve got something in mind and you don’t see it, contact us and we’ll be able to give you a custom quote.

What is Wedding Design?

What is Wedding Design?

Wedding design is a branch of graphic design, you know how brands have logos, websites, themed colours, print material, and all that branded glory? Wedding design is basically the same thing, but for you and your wedding. Custom wedding monograms, menus, save the dates, wine labels, table numbers, wedding websites, you name it – anything that can be custom designed for you, that’s wedding design!

Where does Lucky Penny fit in with MY wedding?

Where does Lucky Penny fit in with MY wedding?

From custom save the dates to invitations, to giant monograms hanging from the ceiling, Lucky Penny is your one stop shop to create anything decoration or artwork based that you can dream up. Browse our design shop, or make a custom inquiry with us about something special for your wedding you have in mind.